Dock SKU Dell Command I Update application is supported on Dell Precision, XPS, and Latitude notebooks. According to both SupportAssist and Dell Update (that for once seem to agree on … I have been using a Dell XPS 17 with a WD19TB docking station for the last few months (latest updates/firmware installed). Thank you and Richard for fwupd. The text was updated successfully, but these errors were encountered: When you say you power cycled the dock - did you unplug it from the system or from the wall ac adapter? Dell thunderbolt dock tb16 firmware hp z thunderbolt 3 dock usb ports dell wd15 dock firmware update failed dell tb16 [...] Skip to content. What is more common is: an obsolete fwupd version is that really something we want to hold against the newly modified firmware? Other. Here is a guide to what you Ah thanks for sharing this. I checked a 1.0.14 CAB file from LVFS and compared it to one that wasn't yet uploaded to LVFS and notice the key is missing. Everything worked except the sound out port. privacy statement. Link to firmware update at OEM website I've tried to install 01.00.14.01 update on WD19TB but it reverts after powering off the dock. thing by unplugging ac adapter from switch. Overall a great machine/combo but I'm running into a couple of recurring issues that I didn't find solutions for yet: WD19TB is the right dock, but just to add: you don't need a dock to do 1 4k monitor. Get drivers and downloads for your Dell Dell Thunderbolt Dock - WD19TB. Please describe all devices connected to the dock. The dock firmware update package contains utility and firmware for updating the dock components. It is a version of fwupd currently available in Debian Testing. They're mostly the same with one or two differences. And yes 1.4.x is stable. Huh, that's actually not expected either. │ │ -Improved the compatibility of the Dock firmware update utility. Being able to upgrade firmware on the laptop and dock from Linux still a very good experience comparing to what we had a few years ago. The hub connects to two screens using a display port and thunderbolt to HDMI adapter, with the adapter connected to the Thunderbolt port not the UCB-C port . i.e. Log is too long for an issue so I've posted it here: https://gist.github.com/sitnik/34298496fecadb3cb71c19b1ffc589d5. Dell wired dock wd15 firmware update dell docking station firmware update dell wd15 usb c dock patibility stand ds1000 firmware [...] Skip to content. https://github.com/fwupd/fwupd/blob/1_3_X/plugins/dell-dock/fu-dell-dock-i2c-ec.c#L537 I would rather see the failures for that but not hold it against automatic downgrades. tb16 or wd15 dock for xps 15?, dell. Download and install the latest drivers, firmware and software. Dell Thunderbolt WD19TB Spec Sheet Guide to choosing the right dock Dell docking compatibility guide SLN320770 WD19TB certified with Apple. It was specifically related to uploading the report that failed. The dock firmware update package contains utility and firmware for updating the dock components. For Dell Update to work it would need incorporate the service tag of the WD. Apart from disconnecting the dock from the laptop, is there anything else one needs to do? That should have told you about the update finishing on unplug. A user is duped into thinking Dell Update works because it shows drivers installed on the laptop. It looks like it's finally updated. Describe the bug Anyway, I went to see if there are Firmware updates for the new docks and I don't see any on Dell.com at all. I'll send up a PR to clarify this. Sign up for a free GitHub account to open an issue and contact its maintainers and the community. The Dell Thunderbolt Dock WD19TB with v1.0.14.1 update (which includes NVM43 firmware) was certified by Apple through an independent third-party laboratory to work with Apple USB-C hosts. Nothing in fwupdmgr upgrade output states that I need to unplug Thunderbolt cable from the laptop to finish the upgrade. Last night I found Dell released a firmware update, Version 01.00.14.01, A03 for the WD19TB so I figured I'd give it a try to see if it fixed my monitor issues. Dell Update does not support the WD19TB. So you have old file downloaded, try to upload a report for it and LVFS says uhhh what's that, I don't recognize it because it didn't keep a copy of the old checksum around. Then try to reproduce the issue. It definitely needs to be unplugged from host. The WD19TB supplies 130W to dell laptops, which is fine for the 5540, not sure how much the big brother sucks in. Only workaround I found so far is to either shut the laptop of completely, disconnect the cable (doh, but that's not good), or hibernate the laptop. fwupd device information I have an XPS 15 core I7-8750h and I am using DELL WD19TB Thunderbolt 3 as a docker station which is connected to my external hard and other stuff, this docker is also supplying power for my laptop. Huh, that's actually not expected either. Dell Command I Update application is supported on Dell Precision, XPS, and Latitude notebooks. https://github.com/fwupd/fwupd/blob/master/src/fu-util.c#L147. Get drivers and downloads for your Dell Dell Thunderbolt Dock - WD19TB. Thanks, for some reason when I reached that page with a service tag, no drivers were displayed. Please provide the output of the external fwupd devices recognized in your system. Was it bad wording somewhere? Tried to update the firmware of my WD19TB but as always with updates from Dell, there is one problem after another (see pic). Describe the bug Trying to update Dell dock WD19TB but the update always stays "Updates will complete ..". Any links? Already on GitHub? I tried every combination of HDMI and Diplayport (WD19TS has dual DP and HDMI, my monitors have both DP and HDMI) and cannot get this dock to talk to my 4k monitors at 60hz. There is nothing specifying unplugged from host or AC adapter. This looks like an LVFS bug to me, opened an issue here: https://github.com/fwupd/lvfs-website/issues/662. Be as specific as possible, https://gist.github.com/sitnik/34298496fecadb3cb71c19b1ffc589d5, WD19/WD19DC/WD19TB firmware stuck in testing, trivial: dell-dock: clarify the pending update message (, https://github.com/fwupd/fwupd/blob/master/src/fu-util.c#L1831, https://github.com/fwupd/fwupd/blob/master/src/fu-util.c#L585, https://github.com/fwupd/fwupd/blob/master/src/fu-util.c#L147, https://github.com/fwupd/fwupd/blob/1_3_X/plugins/dell-dock/fu-dell-dock-i2c-ec.c#L537, https://github.com/fwupd/lvfs-website/issues/662, https://github.com/fwupd/lvfs-website/blob/c358f0d42690c1edcda54f05af9940826d631231/lvfs/reports/routes.py#L200. This doesn't exist in version 1.3.10. Yesterday Dell unveiled their new range of docking stations.I’ve had a WD19TB for a few months, and it seems to work fine; you can plug one thunderbolt cable into my XPS 13 and it turns it into a workstation, driving two screens, connecting me to wired Ethernet and connecting all my USB stuff. dell business thunderbolt dock tb16 with 180w adapter, computers. Sign in By clicking “Sign up for GitHub”, you agree to our terms of service and For Dell Thunderbolt Dock – WD19TB that were purchased before the date of this publication (September 20, 2020) the Firmware on the WD19TB will need to be updated. including USB devices, hubs, monitors, and downstream type-C devices. Dell Thunderbolt™ Dock WD19TB Module Future-ready design Dell offers the World’s first modular dock with upgradeable connectivity and power. So I decided this is bug and wrote this report. @eslonim If you click into the Drivers & Downloads area of the WD19TB support page here, you will see a firmware update utility listed among the results.It only says "WD19", but it applies to all docks in the WD19 family (WD19, WD19TB, WD19DC). It is recommended that you update the last version of Thunderbolt driver (if the system supports) and BIOS before you install this package. 843b87bf2ce45589a8b00b0799a650a92072bafb did not match any known firmware archive; So this is coming from LVFS back to the client. About Dock Photos Mtgimage.Org 9999 + About Dock Photos. Re: WD19TB firmware update Download DellDockingStationFwUp_01.00.14_03042020_WD19.exe and it will take care of everything that is needed on the docking station and the laptop. I've seen message Upload message: 843b87bf2ce45589a8b00b0799a650a92072bafb did not match any known firmware archive; 843b87bf2ce45589a8b00b0799a650a92072bafb did not match any known firmware archive in fwupdmgr upgrade output and this worried me. Experience ultimate productivity with the World’s most powerful Thunderbolt TM That should have told you about the update finishing on unplug. It supports the service tag associated with the laptop. For IT professionals and engineers, to get more information about the following technical topics, see the Dell Docking Station WD19TB Administrator's Guide: • Step-by-step stand-alone DFU (Dock Firmware Update) and driver update utilities. This caused the CAB to be rebuilt, and then the checksum on LVFS to change too. Ok, after unplugging/plugging back laptop to the dock updates don't show up anymore in fwupdmgr get-updates output. It's a minor annoyance, that hopefully will get fixed with a firmware update. Perform firmware updates in minutes without needing to reboot the system, allowing end users to continue working without disruption. NOTE: Dell WD19TB dock connection to your computer is required in order for Dell Update to start software updates on the host system. Has 15 total ports one USB, it. It only says "WD19", but it applies to all docks in the WD19 family (WD19, WD19TB, WD19DC). -- No, Have you tried to power cycle the dock from the AC adapter? Have a question about this project? The Dell Thunderbolt Dock WD19TB and Dell Performance Dock WD19DC are supported but functionality is reduced to single USB-C, the same as the Dell Dock WD19. ... photos dell docking station firmware update failed about dock photos update dell docking stations wd15 tb16 tb18 wd19 wd19tb wd19dc dell dock wd15 docking station vga hdmi mini dp. There is nothing specifying unplugged from host or AC adapter. Firmware and any drivers specific to the WD19TB are not displayed. WD19TB module for Thunderbolt connectivity with up to 130 Watts of power delivery, 40Gbps data transfer speeds and support for up to three displays at a fraction of the cost of replacing the entire dock. daemon verbose logs collected from the system journal. I connected … Successfully merging a pull request may close this issue. This package contains the firmware update for Dell Dock WD19, WD19DC, and WD19TB. Expected behavior Now I want to buy an EGPU ( Razer Core X Chroma ) but my laptop has only one Thunderbolt 3 port and I want to keep both my docker station and EGPU. @hughsie this seems unexpected to me, anything jump out at you? First enable daemon verbose logs collection. if we fix the firmware fwupd requirement and resign the firmware, and the user tries to install the old firmware with an obsolete fwupd version is that really something we want to hold against the newly modified firmware? So maybe a 4th class to success/definite fail/known issues/possible fail Or feed it back into known issues? Firmware update of Dell WD19TB failing. Even if it doesn't reproduce, please attach the Please mention which module is installed in your WD19. I just purchased a M1 MBA yesterday and all works so so well except when I connect it to my Dell WD19TB dock.